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Help & FAQ

FAQ 

Pre-sale notice  

Question:Can you supply free samples?

Answer:Samples can be free of charge (regular order can be returned the sample charge) and the freight is at your expense.

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Question:What is the minimum quantity of products?

Answer:The MOQ is 1 pcs each styles.

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Question:What kind of hair do you have?

Answer:Our Hair are made from quality 100% remy virgin human hair. All our hair is meticulously handpicked and treated with care to guarantee it is healthy, silky and tangle-free.

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Question:What are your terms of production?

Answer:Usually in stock is 1-3 days after the order confirmation, if you are in a hurry, you can go faster.

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Question:Can you accept OEM? 你能接受OEM吗?

Answer:

1.Yes, we can customize products according to your requirements;

2.of course, you can paste your LOGO on the box and label, you can mail your work directly to us for printing;

3.if you want to design LOGO packaging, we have a professional team, can design for you free.

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Question:Why choose remy human hair?

Answer:Every single raw hair ponytail is selected by our technician carefully. We hackle the hair by ourselves to ensure every single strand is in same direction. We never use any chemical processing, so the cuticles are fully intact. Therefore the hair is kept in the most healthy status and tangle free.