Privacy-Policy

At yiwigs, accessible from yiwigs.com (and all associated subdomains), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by yiwigs and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Scope of Application

This Privacy Policy applies to all users, visitors, customers, and wholesale partners who access our website, purchase our hair products, or interact with our overseas social media channels and marketing campaigns. By using our website and submitting your personal data, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

• Personal Identification Information: Name, shipping address, billing address, email address, phone number, and company name (for B2B wholesale clients).

• Account & Transaction Data: Login credentials, purchase history, order details, and payment information (processed securely via third-party gateways).

• Inquiry & Communication Data: Information you provide when you fill out our "Contact Us" or inquiry forms, request a wholesale price list, or communicate with our team via email or social media.

• Technical & Usage Data: IP address, browser type, device information, operating system, time zone, and details of how you interact with our website (e.g., pages viewed, links clicked).

3. How We Use Your Information

yiwigs uses the collected data for various professional and business purposes:

• To process, fulfill, and ship your orders for our hair products and wigs.

• To manage your account and provide professional customer support (e.g., handling wholesale inquiries, tracking shipments).

• To improve and optimize our website layout, product presentations, and user experience.

• To communicate with you, including sending order updates, security alerts, and promotional newsletters (where consented).

• To detect, prevent, and address technical issues or fraudulent transactions.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track the activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

We use cookies to remember your preferences, manage your shopping cart, and analyze our traffic through tools like Google Analytics. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted third-party service providers to help us operate our business, including:

• E-commerce Platforms: Shopify (or our web hosting providers) to run our online store.

• Payment Gateways: Secure processors (such as PayPal, Stripe, or credit card processors) to complete transactions.

• Logistics and Shipping: International couriers (such as DHL, FedEx, UPS) to deliver your hair products.

• Marketing & Analytics: Google Analytics and Meta Pixel to analyze website traffic and optimize our social media advertising campaigns.

All third parties are legally obligated to protect your data and are prohibited from using it for any other purpose.

6. Data Storage and Security

The security of your data is important to us. We implement industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect your personal information during transmission and storage.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. International Data Transfers

As a global brand supplying hair products worldwide, your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, or country where the data protection laws may differ from those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

8. Your Privacy Rights

Depending on your location (such as the EU under GDPR, or California under CCPA), you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.

• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure: You have the right to request that we erase your personal data under certain conditions.

• The right to withdraw consent: You have the right to withdraw your consent to marketing communications at any time by clicking the "Unsubscribe" link in our emails.

To exercise any of these rights, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or suggestions about our Privacy Policy, or if you wish to exercise your data protection rights, please do not hesitate to contact our team:

• Email: yiwigscompany@gmail.com

• Website Inquiry: www.yiwigs.com